Return and Refund Policy

Cancellations by you:

If you need to cancel, this may be subject to cancellation fees. Please note that deposits are always non-refundable.

The following terms apply:

Failure to fill in your trip form if applicable by its deadline may also be counted as cancelling your trip, in which case you will receive a refund in accordance with the above.

Note: If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges from your insurance provider.

*We reserve the right to charge an additional refund fee of 3% on any amount refunded.

Date Changes

You will receive a full refund if we change the date of the trip due to ad hoc situation and you could not make it in the new scheduled date.

Cancellations by suppliers:

We, or the supplier, may also occasionally have to make changes or cancel your booking for other reasons, and reserve the right to do so at any time.

In all cancellation circumstances we will contact you as soon as reasonably possible. You will have the choice of either accepting an offer of alternative dates or arrangements of comparable standard from us if available (we will refund any price difference if the alternative is of a lower value), or cancelling your holiday and receiving a full refund of all monies paid (where the Force Majeure clause does not apply).

Force Majeure

Except where otherwise expressly stated in these Terms, the Tour Operator will not be liable or pay you compensation or refund a cancelled trip if its contractual obligations to you are affected by “unavoidable and extraordinary circumstances” meaning any event beyond the Tour Operator’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, labor difficulties, interference by authorities, political disturbance, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport and all similar events outside the Tour Operator’s or the supplier(s) concerned’s control.

Need help?

Contact us at info@travelnomadista.com

or whatsapp us on +971507143521 for questions related to refunds.